My fee is $190 for a 50 minute therapy session. Intake sessions are $225.

I reserve some spots in my caseload for sliding scale clients, who can see me for a reduced rate. These spots are intended for people who could not otherwise attend therapy due to financial or other restrictions. If you would like to discuss the possibility of using sliding scale, we can do so during our consultation prior to beginning treatment.

I am currently not in-network for any insurance. However, many insurance companies will reimburse individuals for a percentage of the cost of treatment with an out-of-network provider. I am happy to provide you with an invoice that includes your payment history (i.e., “superbill”) if you are interested in pursuing reimbursement. Questions about reimbursement are best addressed to your insurance provider as policies differ widely between companies, but I am happy to provide support and guidance to help you navigate and inform yourself about your insurance company’s benefits.

Whether you are just considering treatment or have decided that you would like to begin therapy, I am happy to set up a free 15-minute phone consultation. These conversations provide the opportunity for you to gain a better feel for my approach to treatment and ask any questions you may have. Consultations are also a good time for us to discuss what is leading you to seek therapy and potential treatment options. To set up a consultation, feel free to contact me via telephone (512-850-6821) or email (janna@jannagreesonphd.com).

Most of my clients come weekly or every other week. As clients improve, they sometimes come on a less frequent basis (monthly) to check in and provide any needed support.

The suggested length of treatment varies widely depending on the concerns that individuals are facing. If the problem developed relatively recently and is more limited in scope, for example difficulty transitioning to a new job, then you may anticipate a shorter course of treatment that would conclude within a matter of a few months. If problems are long-standing and affect several areas of functioning, then it is likely a treatment that spans a year or more will be most effective in providing long-term solutions.

Under Section 2799B-6 of the Public Health Service Act, health care providers and facilities are required to inform individuals who are not enrolled in a plan, coverage, or Federal health care program, or not seeking to file a claim with their plan or coverage, both orally and in writing, of their ability, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. If you are working with me as a therapist and not using insurance, I will provide you with a Good Faith Estimate document in your new client paperwork, which will clearly explain the cost of therapy. If you have any questions, we can discuss it prior to or in your first session.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

Yes, I currently offer in-person services to people in Austin, TX. We will discuss COVID-19 and safety protocols if you would like to meet in person.

I offer therapy virtually for Texas residents and people who reside in PsyPact states.

Link to PsyPact Map

Texas law requires that requests for mental health records be made in writing. To obtain your records, please follow the steps below:

Submit a written request via email to my HIPAA-compliant email, janna@jannagreesonphd.com with the subject line “REQUEST FOR RECORDS.” Include the specific records you are requesting, and the name, address, and/or email address of the intended recipient. I will then send you a Release of Information form via my portal system for you to sign that will authorize me to release your records.

You have a right to have your complaints heard and resolved in a timely manner. If we cannot work things out to your satisfaction, you may file a complaint with our licensing board:

Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Telephone: 1-800-821-3205
Link to Complaint Form: http://www.bhec.texas.gov/wp-content/uploads/2020/07/BHEC-Complaint-Form.pdf.

If you have a complaint concerning the HIPAA Privacy Regulations, you may contact the U. S. Department of Health and Human Services, Office for Civil Rights, at: OCRMail@hhs.gov.

If you believe that you have a Consumer Complaint regarding the privacy and security of your health information, you may contact the Texas Office of the Attorney General and file a consumer complaint by clicking this link:
https://www.texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy